Office Cleaning our way
We provide office cleaning solutions in the Sudbury, Long Melford, Lavenham, Ipswich and Colchester area. The type of cleaning we undertake is meaningful and thorough. Our attention to detail is apparent in all that we do. For example we always disinfect toilet door handles and flush levers to prevent bacteria from building up. This is beneficial and meaningful cleaning. It is also psychologically nice for your staff to know that we think about what we clean and why.
Service Level Agreements are now prevalent in mainstream contract cleaning. However the problem with these is that they require objective rather than subjective analysis to be meaningful and they are also time consuming to manage. You might say they are a way of tricking the Client into managing the level of quality that is required!
The type of relationship that we want to cultivate with our Clients will not require a contractual relationship. So long as we are able to liaise with one and other on a reasonable and profitable basis we will strive to achieve service excellence for you.
Meaningful Tasks Do you wonder if the loo door handles get disinfected? They do with us! This rather humerous example illustrates the fact that you will rarely see a loo door handle mentioned in a Service Level Agreement and yet it is one of the most obvious places to need disinfecting. |
Found your-self managing the cleaners? With the advent of Service Level Agreements, contract cleaning companies were able to absolve themselves of management responsibility by passing the task to the Client. Ok sometimes there are penalties built into a contract but have you ever tried establishing if a bin is truly dirty or clean? Usually these SLAs are far to subjective to be useful. |
Local and Personal We are approachable! |
Matrix Faciliteis Management LTD |
VAT Reg: 898 738437 |
TEL: 01787 310775 |
Company Number 05891494 |